Improving the Traveler Experience.
Airport Operators
Airport operators seeking the benefits of enhanced customer service and contemporary checkpoint design with no financial outlay look to SecurityPoint Media as a strategic partner. The company delivers a focused solution that enhances customer service, improves the checkpoint process, upgrades aesthetics and generates incremental revenue.
The company created the model for self-funded customer service enhancements at the checkpoint and continues to strive for continuous improvement through investment in research and development and acquisition of patented technologies.
Installation, ongoing maintenance and replacement of system components are managed by SPM to ensure the system is always in optimal condition and aesthetically appealing. SecureTrays are made from #3 and #5 recyclable materials, and are responsibly recycled after use.
“We are always looking for creative ways to increase our non-airline
revenue to keep operating costs down.”
- Wendy Abrams, spokeswoman for the City of Chicago Department of Aviation
Security Operations
SecurityPoint Media works with the Transportation Security Administration (TSA) and airports to provide an end to end security checkpoint solution. For security operations, the SecureTray System offers great value in process improvement establishing a calmer, more inviting sense of space that has a purpose of design. The professional design adds to the uniformed presence of TSA officials responsible for public safety. The result is a more pleasant travel experience.
Operational benefits include increasing the time Transportation Screening Officers (TSOs) have to detect threat objects and minimizing the time spent by TSO’s on security line management activities. And reduced injuries translate to reduction in lost work time; a benefit to all stakeholders.
“It creates a cleaner, smoother, more professional process.”
-Ellen Howe, TSA spokeswomen
“The program provides TSA with equipment free of charge. In exchange
for allowing bin advertisements, TSA will be provided equipment upgrades.”
- Amy Kudwin, TSA spokeswoman
